Frequently Asked Questions

What format are the music tracks delivered in?

The music tracks included in the Pro Music Pack are delivered in MP3 (320kbps, Stereo, the highest MP3 quality) format. On your download page, you can download all 237 music tracks at once with only a few clicks.

How do I buy the Pro Music Pack?

When you click the 'Download Now' button on the homepage, you'll be taken to the secure order system at PayPal. PayPal, owned by eBay, is a well-established and trusted online payment processor. Buying through PayPal is safer than most offline credit card purchases.

How do I receive my order?

After your PayPal payment is confirmed, click on the 'Proceed to Download' link to go to your download page. You will also immediately receive an email with download instructions. On your download page, you can download all 237 music tracks at once in three zip files with only a few clicks.

What is the size of the download?

You can download all 237 music tracks in three parts: (Part 1) 416 MB, (Part 2) 487 MB and (Part 3) 531 MB which totals to 1.43 GB.

What payment methods do you accept?

We accept payments via PayPal. Please note that you can pay with any major credit card or debit card through PayPal, even if you do not have a PayPal account. All payments are processed via PayPal's secure payments system, and we do not hold any credit card information on record.

Can I get an invoice/receipt for my order?

Yes. You will receive a receipt from PayPal via e-mail shortly after you made the payment. If this doesn't suit your needs and you need an official company invoice, contact us and we will issue an invoice to you.

Do I get a copy of the License Agreement?

Yes. On your download page, you can print or save a copy of the License Agreement for your records.

Who produced the music tracks?

The music tracks included in the Pro Music Pack are composed, produced, owned and copyrighted by Wavtracks Music, and protected under the copyright laws, international treaty provisions and other applicable laws. Wavtracks Music is an Australian based music production company, and Finnolia Productions Inc is an authorized distributor of Wavtracks Music products. Wavtracks specializes in composing and producing music libraries for use in TV, radio, film, commercials, events, on-hold, etc. All music tracks are completely legal and safe to use.

Upon purchase of the Pro Music Pack, you are granted a license to use the music tracks in your projects in accordance with the terms and conditions of the License Agreement.

Are the music tracks both PC and Mac compatible?

Yes. The music tracks are both PC and Mac compatible.

How can I unzip the file?

Please allow the .zip file to download completely (100%) before attempting to unzip it. Most computers already have an unzip software installed. Just double-click on the downloaded file and your software will automatically unzip the file.

How can I contact customer service?

Please use our online contact form to send us a message, and we will get back to you as soon as possible (no later than 24 hours).